Google Accounts

Google Accounts

To easily access your main apps such as Email, Satchel One (Show My Homework), etc, please visit portal.kingsdownschool.co.uk and login with your google account.

That same link is also at the top of this website titled ‘Portal Login’.


When you have been directed to a google resource such as your new email account or Google Classroom, you will now need to log in using this specific email address format after Friday 26th June 2020:

username@kingsdownschool.co.uk

(for example 19BloggsJ@kingsdownschool.co.uk)

Password

Your Google password is not automatically linked to your other school passwords.  We have reset all students’ passwords, and we have sent communication in the school bulletin and via text message to parents on what the new password is.  You will be prompted to change your password when you log in, and you are not allowed to re-use a password already used before on Google.

Updates

Update 2pm 29th June 2020

  • Those having difficulty logging into Show My Homework, you can now ONLY log in using your new google account instead of your Office 365 account.

  • To log into your old emails or OneDrive, use this link (https://outlook.office.com) and for the last part of your email address please use @kingsdownschool.onmicrosoft.com (eg. 19SmithJ@kingsdownschool.onmicrosoft.com).  Do NOT use your old email account to send any messages.

If you forget your password, you can email itsupport@kingsdownschool.co.uk, or ask a teacher for help. Please specify when asking for help what you are trying to access, and any error messages that you get.

If you have difficulties accessing school resources on Google and you are not being asked to confirm your username and password, it might be that you are already logged into Google with your own personal google account; in which case sign out of google and log in again using the above details.  You can also force your browser to change your currently signed in google account by going to https://accounts.google.com/AccountChooser

FAQ

   

This most likely means you are already logged into google as another account (maybe your own personal account).  On the same computer/device, visit the following link on your web browser to force it to allow you to sign in as your school account: https://accounts.google.com/AccountChooser

   

You have most likely gone onto a screen to create a new google account, which won’t work.  Try going back to the link your teacher has given you, and when prompted, sign in using your school google account, ensuring NOT to click on anything like ‘Create Account’.

   

You have likely entered your google username incorrectly.  Please refer to the grey box higher up on this page.  If you are a new student (eg Started with Kingsdown after last September), email itsupport@kingsdownschool.co.uk with details of the error message, and we will check your account is setup correctly.

   
  1. Click on the username which will be above the password field (it may look like a link or button).  Please delete the field and type your username again, ensuring you are definitely using the correct username format (see the grey box higher up on this page).  Then try your password again.
  2. If you have never logged into Google before using this school account, you should have been advised by your teacher what the initial password is.
  3. After trying the above, email itsupport@kingsdownschool.co.uk requesting a password reset, and you must specify this is for your GOOGLE account.  If you can, please email from your school email account.
         

If you have more than one internet browser on your computer (such as Google Chrome, Microsoft Edge, Apple Safari) , you can use the lesser used browser for yourself or your school work.  The other browser will generally be unaffected and will allow another google user to be logged in at the same time.  In many cases you can also open a new ‘private’ browser window which should allow you to sign in to a different Google account without affecting other people who also use your computer (In Google Chrome, this option is called Incognito, in Microsoft Edge it is called ‘InPrivate’, and in Safari it is called ‘Private’).

 

Beats - Challenge
Beats - Pride
Beats - Ambition
Beats - Stretch
Beats - Respect
Beats - Responsibilities